Maintenance Payment

July - August 2015 Maintenance Payment Timelines

On or before 28/8/2015

  • Apnacomplex Netbanking charges will be waived off
  • Regular payment with no penalty

Between 29/8/15 to 4/9/15

  • Regular payment with no penalty  
  • Bear charges associated with different payment modes

Between 5/9/15 to 11/9/15

  • Rs 500/- late payment fees
  • Bear charges associated with different payment modes

Between 12/9/15 to 29/9/15

  • Rs 1500/- late payment fees  
  • Bear charges associated with different payment modes

Beyond 29/9/15

  • Rs 1500/- late payment fees
  • 2% penalty monthly on the outstanding amount
  • Bear charges associated with different payment modes

Payment Options

posted Mar 29, 2014, 9:15 AM by SAO Assoc   [ updated Aug 15, 2015, 1:20 AM ]

  1. Payment through Apnacomplex
    1. Netbanking  :-Preferred mode of payment is Netbanking, as it is completely free for residents. The nominal charges levied by service provider will be borne by SAOA.
    2. 1 Transaction Per Quarter Limit for Net Banking :- Pls note that in case of Net Banking, SAOA will absorb charges for only 1 transaction per quarter . In case you make multiple transactions through Netbanking, the transaction charges will be passed on to you by posting to your account later.
    3. Debit/Credit Card : - If you choose to pay through debit or credit card, extra charges will be levied by service provider as per RBI guidelines. This will be around 2.51% for credit card and 1.32% for debit card. Kindly make sure to enter the payment amount without any comma (e.g. 12195.80 and NOT 12,195.80).
  2. NEFT or Overseas Transfer
    1. NEFT option is discontinued. If you still transfer the money to SAOA bank account, pls update the payment section in ApnaComplex. Please note that appropriate processing charges may be levied in case of NEFT, as this involves substantial effort on the part of SAOA to reconcile the transaction.
  3.  Cheque / Draft payments
    1. Cheque /Draft to be paid in SAOA office in the name of “SUNCITY APARTMENTS OWNERS ASSOCIATION”
    2. Cheque/Draft payments can be added directly by our staff in ApnaComplex. You do not need to add them
    3. Cheque bounce charges will be levied in case the cheque bounces, alongwith any late payment charges applicable
  4.  For any mode other than online payment through ApnaComplex, a receipt will be generated in ApnaComplex only after your payment is realized and reconciled by SAOA staff
  5. No Cash payments will be accepted. If the cash is directly deposited in SAOA account, any charges levied by the bank will be billed to the resident

Instructions for Online Payment Through Apnacomplex

posted Mar 29, 2014, 8:51 AM by SAO Assoc   [ updated Mar 29, 2014, 9:44 AM ]

1.       Please visit Home >> Make Payment on the home page

2.       Select the required payment option and click on submit payment. (refer screenshot 1-5 below)

Screenshot 1


Screenshot 2


Screenshot 3


Screenshot 4


Screenshot 5




Receipt of Payment

For online payments through Apnacomplex (Net banking, debit or credit card), receipt will be issued instantly 


Zero Error While Payment
  1. If during the payment process you abruptly close the browser/press back button etc, system might show that your payment is in verification status and payment pending is Zero.  
  2. In case of online payment unless you get a payment receipt your payment is not processed. 
  3. If you do not get a receipt ,we recommend you to check after 1 Hr. in the above scenario, post that you will be able to make payment again against specific charges. However in such scenarios also you can use Excess Payment line item to pay as Generic Advance Amount. System will automatically adjust your payment with the individual charge line items.
  4. For very few cases you may see the above screen upto 24 hrs. We recommended you to make the payment against Generic Advance Payment. 
  5. You can change the payment amount at the line item level and not at the total level

Online Transfer or NEFT updation in Apnacomplex
  1. For payments through NEFT or Overseas Transfer, it is mandatory to add the details in Apnacomplex for the blocks/flats for Apnacomplex enabled blocks/flats. Else, the flat may be treated as defaulter due to any issues in reconciliation.
  2. For the blocks/flats where Apnacomplex is not enabled, please send a confirmation mail with your block and flat# to suncitypayment@yahoo.in with payment details.


Cheque/Draft payments 

can be added directly by our staff in Apnacomplex. You do not need to add them. For any mode other than online payment through Apnacomplex, a receipt will be generated in Apnacomplexonly after your payment is realized and reconciled by SAOA staff.

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